Warranty

At Ferro, our mission is to create the finest wallets and accessories on the market. We don’t settle for good or even great—we strive to deliver the absolute best in every category. This dedication is backed by our hassle-free lifetime warranty on all Ferro wallets When you invest in a Ferro wallet, you’re investing in quality, durability, and timeless design—built to last a lifetime, free of defects and full of style.

Lifetime Warranty

Lifetime Warranty Covers:

  • Manufacturing defects
  • Failures or breakages that render part or all of your product to become non-functional
  • Replacements of screws, elastics, money clip, and cash strap

Lifetime Warranty Does Not Cover:

  • Cosmetic blemishes, scratches, stains, scuffs, or wear & tear
  • Failures or breakages due to misuse, neglect, or intentional damage
  • Lost of stolen items
  • Unauthorized modifications or repairs
  • Any outlet sale, clearance, or final sale items

Warranty Terms

Ferro Wallet - Lifetime Warranty (Up to 2 replacements)Submit Warranty Claim

Got something that is broken and needs repair or replacement? Contact us with the following information:

Pictures or video of the damaged parts and/or wallet or accessory

Short description of your issue

Order number

First & last name

Full address (Street number/name, city, state, postal code)

Phone number

Email

Note: Please be aware that to submit a warranty claim, your
Axwell product must have been purchased either through our website or
from an authorized reseller. We retain the right to deny any warranty
claim if we have reason to suspect fraudulent activity or if the product
was procured from an unauthorized source, such as Facebook Marketplace
or eBay, among others.

If you have any further questions regarding the warranty on our products, please feel free to contact us.